Shipping / Returns
Shipping within Canada is via CANADA POST
Expedited parcel (2 - 7 days)
Set rate: $8 (CAD)
Shipping to USA via CANADA POST
Standard air parcel (2 - 8 days)
Set rate: $12 (CAD)
Standard surface parcel (7 - 21 days)
Rates calculated at checkout based on location & weight of order.
Note: For special shipping options & wholesale, contact us directly at firstname.lastname@example.org. We'll be happy to coordinate!
Please note we do not cover any custom duties & fees (if applicable).
Damaged in transit
Please let us know if you receive your package damaged. Send us a picture + your order number to email@example.com. We'll be happy to coordinate a replacement for you.
Not satisfied with your purchase? please email us at firstname.lastname@example.org & let us know why! We'll be happy to refund your set (within 30 days of original order) (Shipping costs are non refundable & return shipping is at your expense).
We value the durability of our product and pride ourselves on quality and customer service. If there are any damages to your product within 3 months of use (cracks, unusual defects) We're more then happy to replace the damaged product, on us!. Happened after 3 months time ? contact us at email@example.com & we'll be happy to discuss a solution.
Any other questions ? do not hesitate to contact us at firstname.lastname@example.org